Schilderles Amsterdam ensures that your information remains private. We handle your data with care. We will never sell your personal data.
In this privacy and cookie statement you can read what information Schilderles Amsterdam processes, why we do that, who has access to your information and what your rights are. This privacy and cookie statement applies to the webshop of Schilderles Amsterdam (www.schilderlesamsterdam.nl).
01. Who is responsible for your data?
Schilderles Amsterdam is the main responsible for the processing of personal data of website visitors and (potential) customers.
Our contact details are the following:
Telephone: +31 6 23655774
Address: Stadionplein 67 sous, 1076 CJ in Amsterdam
Chamber of Commerce No.: 58420134
02. Who does Schilderles Amsterdam acquire your data?
In most cases, we receive your personal data directly from you. Occasionally, Schilderles Amsterdam receives your personal data from someone else, for example because your friend wants to surprise you with a gift.
03. For which purposes does Schilderles Amsterdam handle your data?
- Handling orders
When you place an order on the website of Schilderles Amsterdam, we process data such as your name and address, email, telephone number, billing and delivery information, and financial information in order to fulfill and handle the order. Sometimes you have to sign up first to be able to order a pass (rittenkaart). For this purpose, we ask that you provide your name, email and a password. You can also log in using a Google account. When you choose to do so, we directly receive information from Google, such as your email and name.
We may also ask you to provide the company’s name, phone number, email and name of the contact person.
We use the booking system Punchpass. You can easily change or delete your data in your account. We advise you to not store any sensitive data, such as information about your health, in your account. Please have a look at the privacy statement of Punchpass.
The basis for the processing of this data by Schilderles Amsterdam is the conclusion and performance of the contract.
- Handling complaints
If you contact Schilderles Amsterdam because you have a question, request or complaint, we store your message and contact information so we are able to respond to your message. This information is processed on the basis of the conclusion and performance of the contract when the question, request or complaint relates to the service. In all other situations we process the data based on our legitimate interest to respond to your message.
- Analyzing and tracking onthe website
We, or third parties, place cookies to enable this website to function properly, analyze the use of the website and track your behavior. This data is processed with your consent. You can read more about this under the section “Cookies”.
- Newsletter and direct marketing activities
Schilderles Amsterdam has a legitimate commercial interest to send marketing messages to existing customers (we won’t send you direct marketing messages if you have objected to this). Did you give your consent to receive our newsletter in your mailbox from time to time? Then we will process your email to send you our newsletter. You can unsubscribe at any time: the newsletter always contains an unsubscribe link. Your data will be saved on an “unsubscribe list”: this is a standard feature to prevent you from receiving emails from Schilderles Amsterdam.
It may happen that we take a photo or record you on video during a class or workshop. With your consent, we would like to show these pictures and videos on our website and social media channels. In case you would like to withdraw your consent, you can contact us. We will immediately remove any pictures and videos with you in it.
- Complying with legal obligations
It may happen that we process your personal data because the law requires us to do so.
We would like to be able to show reviews of satisfied customers on our website. We always ask for your permission before we post the review on our website or social media channels. Your review will show your first name and a picture of you and will remain visible until we remove the review, or you have indicated that you wish to withdraw your consent.
04. Websites of third parties and social media buttons
05. How long does Schilderles Amsterdam keep your data?
Your personal data will be deleted or made anonymous when Schilderles Amsterdam no longer needs this information for the processing purposes as mentioned in this statement. Of course we can keep personal data longer if we’re legally obliged to do so and taking into account any limitation periods. Have you placed an order on this website? Then we keep the billing information until the order is completed and for a period of 7 years thereafter (this is the fiscal retention period).
06. How does Schilderles Amsterdam keep your data secure?
We want to keep your information safe. We take reasonable steps and use safety measures to protect your information, such as a secure connection using TLS. We delete your data if we no longer need it.
You should be aware that you are solely responsible for the security of your equipment and of your internet connection, and that these are never 100% secure. Transmission of personal data via the internet is therefore at your own risk.
07. Who else can access your data?
We may share your data with a number of parties where permitted by law. We may share your personal data with third parties when this is necessary for the execution of the agreement, you have given your consent, we have a legitimate interest or the law requires us to share your data.
We may share your personal data with the following (categories of) recipients:
- Web hosting
- Booking system Punchpass
- Payment providers- and partners
- Ecommerce software
- Accountant and accounting software
- Newsletter software provider
- Suppliers of cookies
- Shipping companies
- Other IT-suppliers and service providers
It is possible that your personal data is transferred or stored outside Europe. We will only do this if there is an adequate level of protection for the processing of your personal data. For example, a model agreement with additional safeguards.
08. What are your rights?
You remain in charge of your data. If you have provided personal data to us, you can send a request to view, modify, receive a copy of, delete, and restrict the use of this data free of charge. Have you given your consent for the processing of your data? You can withdraw your consent at any time. Further on, you can read how to withdraw your consent for certain types of cookies. You can always object to the use of your data for marketing purposes.
Please send an email to firstname.lastname@example.org to exercise your rights.
Schilderles Amsterdam sets cookies on this website. Cookies are small text files that are stored on your computer, tablet or smartphone when you first visit this website. When you visit this website for the first time, you will see our cookie banner. This banner will give you the option to accept and consent to the site’s analytics- and tracking cookies or limit the cookies we would like to place on your computer, tablet or phone. We also place cookies without your permission because they are really necessary for the proper use of the website.
We make use of Google Analytics to analyze how you use this website. This service is provided by the American company Google and cookies are being set. By doing so, we collect, among other things, your IP address, number of users and sessions, location information, information about your device, browser and session duration. These cookies are stored on your devices for a maximum of 2 years. Would you like to know more about Google Analytics and the cookies set by Google? Then click here. To opt out of being tracked by Google Analytics, click here.
10. Delete or disable cookies
You can disable and delete cookies whenever you like. When you wish to limit, decline or delete cookies, you may not be able to use all the features of our website and your user experience could be limited. The ‘help’ section of your browser can guide you to the right place where you can disable the cookies. Would you like to follow a step-by-step plan to delete cookies? Then click here.
11. I have a question, note or compaint
Then click here. If you have any complaints or questions about this statement or the way we process your data, please contact us (see contact information at the top of this statement). You can file a complaint against Schilderles Amsterdam regarding the processing of your personal data with the Dutch Data Protection Authority by clicking here.
This privacy and cookie statement may be amended from time to time. The most current version will always be published on this website.